Postal repairs.
Not local to Littleover? Speak to DHT before sending your device.
A repair, from further afield.
Contact the shop to check whether your device and issue can be handled by post. Agree the quote, sending instructions and return arrangements before posting anything.
- 1
Contact DHT first
Tell us your model and the fault. The shop will confirm whether postal repair is suitable.
- 2
Agree your quote and packing
Ask for the correct delivery address, a repair reference, packing guidance and postage charges. Confirm insurance and responsibility for transit.
- 3
Send only as agreed
Back up your device where possible. Follow the shop’s instructions.
- 4
Assessment and authorised repair
DHT assesses the device and agrees the work and final price with you before proceeding.
- 5
Arrange your return
Confirm return postage, charges and delivery details directly with DHT.
Message us on WhatsAppPostage charges, insurance, turnaround and repair warranty must be confirmed by the shop. No prepaid label is issued here.
Please don’t post without contacting us.
A repair enquiry is not authorisation to send a device. Wait until DHT has confirmed your arrangements.
Already sent a device? Ask for an update ↗